Refund policy
We have a 30 day exchange/return policy, which means you have 30 days after receiving your item to request a exchange. Right now we are only accepting returns as store credit, and may be used on any items on our site
To be eligible for a refund , your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return in the case of an error on our end, you can contact us at adam@slvrlnng.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted as we can not identify or track the item
You can always contact us for any return question at adam@slvrlnng.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item please email Adam@slvrlnng.com
Refunds
In the case that a refund is possible. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.